Terms of Service

Unless expressly indicated otherwise, no refunds will be issued on the purchase of services, classes, courses, or seminars.

Our refund and returns policy lasts 30 days for products. If 30 days have passed since your purchase, we can't offer you a refund or exchange. To be eligible for a product return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Seminars, Courses, or Classes
• Access to virtual material and services

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

• Partially used time
• Partially used product
• Reserved spot in limited seating event

The event or product's individual refund policy states as such

Events not controlled by CO Krav Maga

Other

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 10 of days.

Late or missing refunds

If you haven't received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

NO REFUNDS on purchase of services to include, but not limited to: pre-paid memberships, seminars, courses, classes, access to virtual products and services.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: 5109 W 120th Ave, Broomfield, CO 80020.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.